Insights and the Passkey-X Trust Index
One score for how resilient your organization's access is, with the single points of failure, departure risks and unused access behind it.
Steps
Open Admin console › Activity & reports › Trust score (Team plan or higher).
The Trust Index (0-100, grade A-F) combines strong sign-in 30%, no single point of failure 20%, fresh access 20%, onboarding on time 15% and storage health 15%.
Next best actions are ranked by how many points each adds; each opens the page where you fix it.
Single points of failure: shared vaults with items and fewer than two owners or managers.
Departure impact: who would leave the biggest gap, how many shared secrets to rotate and which items only they can open.
Unused access: vault access nobody used in 90 days. Remove it to shrink what a stolen account can reach.
Good to know
- Insights use counts and names of people only; item names and passwords are never read.
- The score is saved daily so you can see the trend; the API serves it at GET /v1/insights.